Decent company to work for, but... - Anonymous employee LegalZoom Employee Review

3.0
Nov 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Employee Engagement -Company Culture -Colleague Collaboration -Corporate Learning -Food LegalZoom does a good job of trying to keep people happy. I believe they truly care about their employees (most of management) and they will do their best to keep employee morale high.

Cons

-Greedy Company -No Transparency -Lazy Management -Politics I have never seen a company so greedy for money without trying to improve customer service first. They have a great brand, but this all they rely on to remain as a leader in the industry. Eventually, I suspect that the market will realize other companies that truly care about their customers first and it will be impossible for LegalZoom to compete. They have dug themselves a hole so deep, all they can focus on is how they can squeeze another dollar (or $300) from each customer.

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

avatar
LegalZoom Response
1w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

avatar
LegalZoom Response
1w
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
See reviews by: Helpful|Rating|Date|All