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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      Constant changes - Customer Service Manager LegalZoom Employee Review

      2.0
      Sep 28, 2014
      Customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Front line employees are great to work with. Great parties summer mixer and Christmas parties. The staff is full of young, innovative and creative minded people from all walks of life. The gym and basketball court is a huge plus too and I love how the company promotes a healthy lifestyle.

      Cons

      extremely high turn over and too many changes. you never know who is staying or going and with the constant changes come lots of confusion and blurred visions.

      Explore other reviews about LegalZoom

      5.0
      May 30, 2026
      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is actually great. The people you work with are smart and generally fun to work with

      Cons

      Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

      3.0
      Jun 13, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and good culture

      Cons

      Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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