LegalZoom has great products that sell themselves. One of the most Diverse companies I've seen. - Account Manager/Sales Specialist/Customer Support LegalZoom Employee Review

3.0
Oct 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Recruiters have done a good job finding really smart, professional and mature individuals. Great solutions that really make a difference for their consumer. Hard work and great attitude is definitely rewarded. I started entry level and was afforded advancement opportunities several times through my career here.

Cons

New investors, Corporate restructuring and the growing pains that come with, have driven lots of talented people out the door in many departments. Leaders in place seem content on letting really talented professionals walk out the door. The culture has taken a dramatic turn for the worse in recent months since the acquisition, my department was completely dismantled and everyone went to their previous roles and pay if any. Salaries are being cut across the board. Typical of an online company, schedules vary with department. Customer facing teams have schedules from 7AM - 10 AM non-customer facing are typical business hours.

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
1d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
1d
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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