Good Company to Work For - Customer Care Representative LegalZoom Employee Review

Users say... "Great benefits and WLB." "The people here are great and are like family" "My team was great and I miss working with many of the folks in different departments." "Work/life balance is good and WFH is allowed occasionally" "Being able to work from home full time, with no expectation to go into any office at all is amazing." 

Users say... "But it is shameful that the company positions the customer facing agent and their direct leadership against each other in this way." "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." "Poor communication and planning regarding updates and project rollouts." "Blatant favoritism" "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off."