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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      Eh. - Tier II Customer Care LegalZoom Employee Review

      4.0
      Jun 11, 2015
      Tier ii customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free bagels on Friday. Casual dress. On site amenities.

      Cons

      Not enough people in leadership to provide the attention reps need in the CC dept. Constant meetings for leadership makes contact with management difficult

      avatar
      LegalZoom Response
      11y
      We are sorry you feel there is a lack of one-on-one attention in your department. Please know we have an open door policy and if there is a need to meet with your manager, we are certain s/he would take the time. HR is here for you as well. Please let us know how we can help.

      Explore other reviews about LegalZoom

      5.0
      May 30, 2026
      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is actually great. The people you work with are smart and generally fun to work with

      Cons

      Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

      avatar
      LegalZoom Response
      3w
      Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
      5.0
      Jul 1, 2026
      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for, pays really well

      Cons

      No cons, just a really great working environment

      avatar
      LegalZoom Response
      6d
      Thank you for taking the time to share your experience. We really appreciate your kind words!
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