Used to love working here, change in management has made it terrible - Inside Sales Representative LegalZoom Employee Review

3.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Good base pay and PTO, lower level management amazing

Cons

The job is fairly stressful, as all high-volume sales jobs are. At first I didn’t mind because of awesome managers and great commission that truly rewarded those who worked hard toward goal. Anytime the company realized goal was too high they adjusted it and I worked hard knowing they would be fair. All that has changed with the change in upper-level management. Massive changes have been made that stretch support for agents incredibly thin and reduce our sales volume while goal has remained unchanged. When the entire team struggled to meet goal due to the sweeping changes they did not give us adjustments, essentially removing motivation to work hard and giving a clear message they no longer have their employees’ best interest in mind.

Explore other reviews about LegalZoom

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, pays really well

Cons

No cons, just a really great working environment

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LegalZoom Response
1w
Thank you for taking the time to share your experience. We really appreciate your kind words!
4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere. Remote work was a plus!

Cons

Not many positions for advancement opportunities.

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