Great Customer Service - Customer Service Agent LegalZoom Employee Review

3.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Customer service is great, straight answers, friendly people, very knowledgeable. The process to form a business is quite simple and super quick.

Cons

There are a lots of hidden fees that are not explained while you are completing your order. I don’t feel it’s appropriate to pull money out of accounts in the middle of the night with no warning.

Explore other reviews about LegalZoom

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, pays really well

Cons

No cons, just a really great working environment

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LegalZoom Response
1w
Thank you for taking the time to share your experience. We really appreciate your kind words!
4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere. Remote work was a plus!

Cons

Not many positions for advancement opportunities.

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