Great company, culture & people. Horrible new CTO. - Anonymous employee LegalZoom Employee Review

2.0
Sep 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company wants to change the world (at least the legal world). The people are great. Knowledgeable, skilled, nice. Good culture (was better a couple of years ago).

Cons

The new CTO doesn't value the importance of people and has no interest in growing them. The CTO is micro managing everything and dictating instead of sharing the vision and strategy, defining goals and letting the Team work towards them. The level of politics has jumped to the roof since the new CTO came on board.

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LegalZoom Response
10y
We appreciate your feedback. New executives come with new ideas and different methodologies – and this can take some time to adapt to. Our CTO is always open to discussing new ideas and resolving the wrinkles along the way.

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
1mo
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fast paced environment - Have lots of talented engineers - Provide good perks - Remote work

Cons

- No CTO - Bad governance - Lack of leadership - Frequent changes in the C-level

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LegalZoom Response
1d
Thank you for sharing your perspective and for highlighting our talented team, benefits, remote work, and fast-paced environment. We value feedback on how we can improve from former employees and appreciate the time you spent at LegalZoom.
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