Pros
LegalZoom has all the perks of a large company but the atmosphere of a dynamic and close-knit startup. Specifically, I work within the LZ Tax department, and unlike most companies I have worked for, we don't spend all day simply preparing or reviewing tax returns. Our tax experts are on the phone with clients and getting to know them almost from day one at the firm. Our clientele are hard-working, down-to-earth individuals looking to get their new businesses off the ground and are always highly appreciative of the work we do and the advice we provide, which is specifically catered to each business owner's unique situation. Unlike some companies that have been doing the same thing for decades, management is very in tuned and open to change based on feedback, and opinions are very much heard, especially from new hires who may offer a new perspective. We are always looking to improve the experience for both our clients and tax experts. Lastly, LegalZoom cares greatly about work-life balance, the company is fully remote, there is plenty of PTO provided each year among plenty of other benefits, and management provides plenty of continuing education opportunities for its staff to ensure we are constantly learning and developing our tax knowledge. I feel that the company is truly invested in me. My efforts are seen and appreciated at this company. I genuinely enjoy working at LegalZoom and could see myself working here indefinitely.
Cons
At times the departments can be a bit siloed, and communication between departments can be difficult especially in a fully remote-first environment. But this rarely impacts our day-to-day activities.
