Not as great as they pretend - Customer Care Specialist LegalZoom Employee Review

3.0
Dec 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Employees are great, though there can be high turnover. Flexible dress code.

Cons

Minimal opportunity for advancement. No cost of living raises. HR is very selective in determining what is and isn't a disability deserving of accommodation. LZ spends a lot of money on parties and occasional free food, but doesn't pay their underling employees a living wage.

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
2w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, pays really well

Cons

No cons, just a really great working environment

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