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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      Great benefits and a positive, driven, high performance culture - Marketing & Creative Operations Manager LegalZoom Employee Review

      5.0
      May 15, 2025
      Marketing & creative operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are excellent. My family (husband, kids, and myself) are on my insurance because it's better than what my husband's company offers. I value working work talented, driven, and kind people. LegalZoom has a performance driven organization but it is still somehow filled with kind people so you get the best of both worlds.

      Cons

      Previous leadership did not value operational infrastructure (ex: no project managers or ops initiatives anywhere outside of fulfillment departments) so we are slowly trying to build up the ops infrastructure teams and departments need in order to scale. Even though the new leadership does value ops and understands it sets teams up for more efficient work, the culture around ops hasn't shifted so making meaningful changes and getting leaders to support it is difficult and slow moving.

      avatar
      LegalZoom Response
      11mo
      We appreciate you sharing your experience! It's great to hear you're enjoying our excellent benefits and collaborating with the incredible teams across the company. Your feedback is vital as we work to enhance our employee experience. Thanks for being part of the LegalZoom team!

      Explore other reviews about LegalZoom

      5.0
      May 30, 2026
      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is actually great. The people you work with are smart and generally fun to work with

      Cons

      Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

      avatar
      LegalZoom Response
      1d
      Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
      3.0
      Jun 13, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and good culture

      Cons

      Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

      avatar
      LegalZoom Response
      1d
      Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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