Join if you have no other options, just know what you're going into - Anonymous employee LegalZoom Employee Review

1.0
Jun 5, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

100% remote, decent health benefits

Cons

Not even sure where to begin. LZ was by far the most dysfunctional and toxic place I've ever worked. To put it short, management consistently exhibited unprofessional and nepotistic behavior, especially the product design org. Mid-level management all the way to executive. To start with the least concerning issue: there were documented career ladders for certain roles but not for others. For these undefined roles, goalposts for expectations would change randomly in a game of telephone with no documentation whatsoever. Any attempt to get any alignment or commitment would just get you ghosted by the vice president of product design. The directors were just as useless. This vp also took his favorites from his past company to build the current product design team, which the team openly admitted during the interview process. I'm not sure if they had the self awareness to understand the optics of that. People who aren't in the vp's "in" group face blatantly different treatment. For example, you have some people who openly work out of the country while others are told that even working 1 day out of the country isn't allowed due to HR policy. You even have a principal product designer bragging about having the vp's corp card on their personal apple pay. They'd often talk about about expensing meals with his card whenever they "have a hard day." This person's friends with the vp's wife, mind you. Beyond the nepotism, there's a huge lack of confidentiality. Managers routinely screen share their direct reports' performance reviews with other directs. And to conduct manager feedback reviews, the vp runs a video zoom call with all the manager's reports. This leaves no room for confidentiality, so obviously feedback for management is always skewed positively. One director of product design also talked about how she opted out of an annual performance evaluation one year since she had a tough year. An IC would never be able to do that. This specific director would also block hours a day on her calendar and be MIA because she needed lots of "personal time" or whatever. There are so many more things wrong with this place; this just scrapes the surface. If you have absolutely no options, still heavily reconsider LZ.

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
1d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
1d
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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