More akin to an enterprise company than a startup - Software Developer Lendesk Employee Review

3.0
Jan 2, 2020
Recommend
CEO approval
Business Outlook

Pros

- Using fairly modern technology. - Very good business outlook. - Smart leaders, no big egos. - Good incentives to get employees to learn and build their skills.

Cons

- Company culture is very forced / inorganic. No one talks about personal lives. - Too much oversight / handholding; no trust in employees to take the lead on their own. This, plus compliance requirements, makes shipping things fast nearly impossible. - Poor work/life balance. No ability to work from home. Some expectations to be online / reachable at all times (evenings and weekends). Overall, Lendesk is probably a great fit if you are looking for a stable place to work, however it might feel a bit monotonous if you are used to a fast-paced startup environment.

Explore other reviews about Lendesk

5.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

As a current employee who has been with Lendesk for several years, I can confidently say it’s been the most rewarding place I’ve worked. The people here are the secret sauce. Such a strong group of passionate and collaborative people. It sounds cheesy, but it's inspiring. On top of that, the products and solutions we build are meaningful, with a strong market fit and excellent feedback from customers. Another huge pro are the benefits, the PTO is very generous and there is a strong sense of work/life balance.

Cons

Lendesk is in growth mode, which naturally brings its share of “champagne problems.” Things can move quickly and priorities can shift, so it helps to bring passion and flexibility. For those who enjoy a dynamic, evolving environment, it’s definitely exciting.

1
5.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and people, good work life balance

Cons

Compensation levels and training budget are a a bit lacking

1
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