Dynamic Environment - Devops Engineer Lendesk Employee Review

2.0
Jul 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Solid mortgage expertise Well connected to the industry Backed by an established corporation Full set of Benefits, including parental leave top-up, health and lifestyle speeding accounts Education budget and study days Effective communication with a weekly all-hands Social events; online and in-person Flexible working hours Competitive salaries Simple Infrastructure; full on AWS

Cons

it's impossible to review a company as a whole, for some teams and people these don't apply -- Small business, not a startup; the vision is to serve Canada but the focus is on the next opportunity Failures are treated as successes; this is a symptom of drift to low performance where people is not held accountable Obsessed with competition Lack of process ensures that promotion and retention are driven by biases Sales-led; growth if driven by sales Command & Control management style Fixed mindset; avoid failures, ignores criticism, feels threatened by others' success Treats market as a zero-sum game Inexperienced leadership Unclear expectations

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5.0
Sep 18, 2025
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CEO approval
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Pros

As a current employee who has been with Lendesk for several years, I can confidently say it’s been the most rewarding place I’ve worked. The people here are the secret sauce. Such a strong group of passionate and collaborative people. It sounds cheesy, but it's inspiring. On top of that, the products and solutions we build are meaningful, with a strong market fit and excellent feedback from customers. Another huge pro are the benefits, the PTO is very generous and there is a strong sense of work/life balance.

Cons

Lendesk is in growth mode, which naturally brings its share of “champagne problems.” Things can move quickly and priorities can shift, so it helps to bring passion and flexibility. For those who enjoy a dynamic, evolving environment, it’s definitely exciting.

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5.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and people, good work life balance

Cons

Compensation levels and training budget are a a bit lacking

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