2.0
Jun 30, 2025
Current employee, more than 3 years
Tennessee City, TN
Recommend
CEO approval
Business Outlook
Pros
Health benefits and 401k plan are decent. USED TO BE REMOTE
Cons
•Forced return to office with no regard for personal circumstances or original job agreements. •The environment now feels like a call center on steroids. •Micromanagement is out of control — every call and text is picked apart by AI. •Unrealistic expectations: we’re required to respond within 30 seconds, meet daily sales metrics, and pass AI grading that doesn’t account for context or nuance. •High turnover means those who stay are doing the jobs of 2–3 people, with no additional compensation or support. •Management is out of touch with the day-to-day demands and the toll it’s taking on morale and mental health.