Global travels if you want to get ahead @ Lenovo - Project Manager Lenovo Employee Review

3.0
Jan 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits are reasonable pay could be better but overall a great entry level point. The Raleigh location is fabulous, low cost of living and surrounded by other technology companies incase you want to make a career change. The work culture is generally good. Lenovo Happy Thursdays are always fun to look forward too.

Cons

Many trips traveling to China where the company is based. In order to move up the ladder expect to relocate often or take a position in China. If you are not familiar with the Chinese culture, you are at a disadvantage. Expect to work long hours and little outside life.

Explore other reviews about Lenovo

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, pay, hybrid

Cons

internship was only 8 weeks long, doesn't allow for real immersion in the company

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits. Good work-life balance compared to many tech companies. Flexible or hybrid work arrangements (depending on role). Supportive colleagues and collaborative culture. Opportunities for career growth within a global company.

Cons

Customer escalations can be stressful. Heavy workload during product launches or peak support periods. Success depends heavily on the quality of your direct manager. Processes can be bureaucratic in a large organization. Metrics and customer satisfaction scores are closely monitored. Specifically for Customer Care Managers managers don't care about you as a matter of fact none of them actually really care about you. Employees in customer care leadership roles commonly mention: Managing high-priority customer escalations. Coaching support representatives. Working with engineering, logistics, and product teams to resolve issues. Tracking KPIs such as customer satisfaction (CSAT), response times, and case resolution. Balancing customer expectations with internal policies.

See reviews by: Helpful|Rating|Date|All