Is Lenovo a good company to work for?

Lenovo has an overall rating of 3.8 out of 5, based on over 5,326 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 73% of employees would recommend working at Lenovo to a friend and 65% have a positive outlook for the business. The best reviews about Lenovo have been left by employees working as Channel Account Manager , Intern and Director .

Does Lenovo pay their employees well?

According to anonymously submitted Glassdoor reviews, Lenovo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Lenovo. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lenovo?

73% of Lenovo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lenovo 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Lenovo?

Inside Sales Representative (130) , Project Manager (99) , Software Engineer (87) , Product Manager (71) , Director (63) , Sales Representative (56) , Manager (47) , Sales (47) , Account Executive (45) , Sales Manager (45) , Account Manager (43) , Intern (43) , Analyst (35) , Program Manager (32) , Technical Support Engineer (28)

What are the pros of working at Lenovo according to real employee reviews?

"As I mentioned the people are great and we have great solutions that can fit any vertical." ((in 247 reviews)); "good benefit and vision and working process" ((in 243 reviews)); "Good work life balance as intern" ((in 214 reviews)); "We make great products and there is a real focus on improving the culture...which is good already." ((in 214 reviews)); "Pay was good and competitive" ((in 133 reviews))

What are the cons of working at Lenovo according to real employee reviews?

"Poor Management Poor Systems and Processes" ((in 154 reviews)); "Managers do attempt to be flexible but reality intervenes." ((in 77 reviews)); "Too many layoffs" ((in 75 reviews)); "Poor leadership" ((in 54 reviews)); "long hours and culturally obdient" ((in 42 reviews))

What are employees saying about Lenovo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lenovo layoffs and their outlook for job security at Lenovo in 2026.

What are the top reviewed Lenovo locations?

Morrisville , Raleigh , Chicago , Research Triangle Park , Whitsett , Cary , New York , Durham , San Jose , Santa Clara , Charlotte , Greensboro , Los Angeles , Dallas , Atlanta , Mooresville , Austin , San Francisco , Seattle , Denver , Philadelphia , Boston , Washington , Apex , Houston , Minneapolis , Redmond , Miami , North Charleston , China

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Toxic leadership/Lack of accountability - Senior Manager, Service Delivery Management Lenovo Employee Review

2.0

Aug 12, 2025

Senior manager, service delivery management

Recommend

CEO approval

Business Outlook

Pros

Truly great pay and bonus potential. local leadership can be good, if you are lucky enough to find someone.

Cons

The single most toxic environment I have ever worked in over a 30 year career in IT. Shifting priorities, no leadership, no ownership. A culture of "not my job" and the wrong people are held accountable while "leaders" build kingdoms surrounded by yes people. If you provide any feedback that may be construed as negative, even if presented as constructive and with a willingness to see the gaps/challenges removed, you will be targeted.

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5.0

Jul 21, 2026

Internal auditor

Recommend

CEO approval

Business Outlook

Pros

Nice Job. Get to travel and learn a lot from business.

Cons

Job is intense. Requires learning agility

1.0

Jul 15, 2026

Customer care manager

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and benefits. Good work-life balance compared to many tech companies. Flexible or hybrid work arrangements (depending on role). Supportive colleagues and collaborative culture. Opportunities for career growth within a global company.

Cons

Customer escalations can be stressful. Heavy workload during product launches or peak support periods. Success depends heavily on the quality of your direct manager. Processes can be bureaucratic in a large organization. Metrics and customer satisfaction scores are closely monitored. Specifically for Customer Care Managers managers don't care about you as a matter of fact none of them actually really care about you. Employees in customer care leadership roles commonly mention: Managing high-priority customer escalations. Coaching support representatives. Working with engineering, logistics, and product teams to resolve issues. Tracking KPIs such as customer satisfaction (CSAT), response times, and case resolution. Balancing customer expectations with internal policies.

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Jobs at Lenovo

Director, Service Onboarding, Transition & Delivery Operations

Sr. Manager, CMMC Governance

Senior Manager, Strategic ISV Alliances

Remote Strategic Sales Executive – EST

View all Senior Manager, Service Delivery Management Jobs

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Toxic leadership/Lack of accountability - Senior Manager, Service Delivery Management Lenovo Employee Review

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