Decent place to work - Customer Success Manager (CSM) Level Home Employee Review

4.0
Dec 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work accessible, Decent pay. Opportunities to travel and meet people internally and externally. Vision and Dental are paid for. The offer Stock options. They offer severance for laid-off employees.

Cons

This is a company okay with letting people go two weeks before Christmas without explanation. I was a top-performer among others and I was laid-off without explanation other than my position was disappearing and the future of the company didn't include me. Positions for other removed coworkers were reposted in less than 3 weeks. I was also being mentored by an executive when this happened. There are few, if any opportunities to advance from within. In my experience, their culture is difficult for "bottom-end" employees who have families to participate in or feel welcome.

Explore other reviews about Level Home

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Extremely smart people, fast paced, very technical and solving some hard problems

Cons

Being remote, communication is sometimes difficult

5.0
Jul 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great people - wide variety of free snacks and drinks - tight knit engineering culture

Cons

- none, it was the most fun I've had at a company

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