Success management is clueless - Customer Success Specialist Levitate Employee Review

1.0
Jul 6, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pro is that the team (other than leadership) is supportive and working hard each day to help one another.

Cons

The VPs are completely ignorant and have no clue what they’re doing. The entire team is struggling due to managers not listening and helping the team. Our VPs are just doing what they have to do to look good in the eyes of C-Suite instead of actually paying attention to the needs of their employees. We all have to fight to get an ounce of support and help. They monitor every second of our day by micro managing our calendars and making sure we don’t get two seconds to breathe or even use the bathroom before another client meeting. There has been a lot of turnover in our department and it is continuing. The company cannot afford to lose more people in the Success department because of renewals and the amount of accounts that we all have.

Explore other reviews about Levitate

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Levitate you'll quickly realized that it isn't just about the work. The culture and crew at Levitate prioritize play about as much as work. The team at Levitate does an amazing job celebrating the individuals achievements to the extent that you feel like you're actually involved with the success of the company. In short I consider my time working at Levitate to be the best working experience of my life. And along the way I feel like I made some of the best connections and progress in the field which undoubtably has given me the experience to excel wherever else I go in life.

Cons

Just know that you are going to be working for a start up. with that comes high highs and low lows. it can be a lot of work especially on the closing side to keep the company competitive and the customers happy.

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to cut your teeth in B2B tech Income can be lucrative if you develop a solid process

Cons

Churn rate is decently high, but I’d say standard for entry level tech.

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