Once a Great Company, Now Struggling with Leadership and Direction - Anonymous employee Lexipol Employee Review

1.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company’s mission of supporting public safety is meaningful and attracts people who genuinely care about the work they do. Many of the employees are great to work with and are passionate about helping first responders and public safety agencies succeed. Because the company is relatively small, there are also opportunities to get involved in a wide range of projects and gain exposure across different areas of the business. The benefits package itself is fairly decent, though the employee premium costs are quite high.

Cons

Executive leadership has created a highly toxic environment over the past few years. There is a consistent lack of transparency, empathy, and accountability at the top. Feedback and differing perspectives are often dismissed, conversations tend to be dominated rather than collaborative, and decisions are frequently made without considering the impact on teams. Favoritism is common, with support and attention often directed toward personal hires or close connections, while broader teams are left unsupported. Product rollouts are often disorganized, with products pushed to market before they are fully ready. This frequently leaves sales and marketing teams confused and frustrated while trying to position offerings that are still half-baked or not functioning as expected. All of this has led to a significant decline in morale and turnover is extremely high, particularly within Sales. The former CEO also “retired” and was recently replaced rather unexpectedly. Since the new CEO came on board, there have been several leadership changes. This company used to be an amazing place to work, which makes it especially disappointing to see how much things have deteriorated over the past two to three years. Candidates considering joining should do thorough research, ask direct questions about leadership stability, compensation, and product readiness, and carefully evaluate whether the current environment aligns with their expectations.

avatar
Lexipol Response
1mo
Thank you for sharing such detailed feedback. Lexipol’s mission has always attracted people who care deeply about serving public safety, and we’re glad that was part of your experience. With new leadership across several functions, there is a strong focus on improving how teams work together, especially around product readiness, go-to-market execution, and major cross-functional initiatives. Reducing silos, clarifying roles across teams, improving accountability and creating a culture where employees can raise concerns constructively are important parts of that work. We know progress has to be demonstrated over time, and we appreciate the perspective you shared.

Explore other reviews about Lexipol

2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with are mission driven. Truly helping first responders.

Cons

1. Leadership not tenured long at all. 2. Leadership are not mission driven people at all but claim to be. 3. Lot of leadership turnover. 4. Became very political. 5. Everyone right now is CYA and brown nosing. 6. No job security at all. Will hire and fire without cause. VERY high turnover. 7. Companies reputation is going down. 8. They are eliminating sales people currently, so if you get hired as one, its temporary to build pipeline and close.

1
avatar
Lexipol Response
1mo
Lexipol has experienced significant leadership and organizational change, and we understand that can create uncertainty. Those changes are intended to strengthen the company, and building trust through communication, accountability and consistency remains a key focus for our leadership team. We also want to be clear that employee performance and development are supported through established performance management processes designed to provide coaching, feedback, and opportunities for improvement.
See reviews by: Helpful|Rating|Date|All