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Lexmark International

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Lexmark International - Customer Operations Specialist Lexmark International Employee Review

3.0
Nov 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Professional work environment. Management is very easy going. Okay benefits. Seniority is respected.

Cons

No training, spotty backup coverage, very little communication with managers. To much emphasis on metrics. Written contracts are not enforced with the customers. Too many key accounts positions were outsourced to Cebu in the Philippines.

Explore other reviews about Lexmark International

5.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- high pay - growth

Cons

- a lot of work - high pressure

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid software team working with modern frameworks in the cloud. Products are simple but have complex and unique scaling needs across printer fleets and print release. Great people, even able to make long time friends.

Cons

Leadership is risk adverse. Coming from hardware their release processes can be burdensome and overly cautious. Innovation stagnates due to this but also, layoffs are a common place which creates concern and risks each year.

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