Pros
Great Pay after 10 years, Great benefits, Caring culture at the very Top levels (or they put on a good show), amazing coworkers (except direct and mid-level Mgmt)
Cons
My region within Medical & Disability Mgmt had HORRIBLE managers & directors. Managers were "promoted" that have NO people skills, EXTREME micromanagement (phone calls monitored, time on teams closely monitored - if you step away from computer for more than 5mins you are asked where you are), it's 100% check box mentality, and Manager reviews are based on mostly subjective details. It became an awful place to work. The NCM role was designed to to take advantage of RN "soft skills" and our role was a true advocate - we used to provide patient education and support, we helped people recover and get back to work. We used to have ability to use our RN critical thinking & there was some autonomy to make independent decisions. Those days are LONG gone. It became evident there is a push to get rid of RN's with longer tenure to then hire new nurses for about 30K less, FUN FACT: the NCM current starting salary is LESS than when I was hired TEN YEARS AGO in 2014 - DISGRACEFUL.