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Liberty Mutual Insurance

Engaged Employer

It's about the people! - Director, Learning & Development Liberty Mutual Insurance Employee Review

5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

I feel valued for my contributions, have autonomy to make decisions, and know that what I do matters. The people that I work with are amazingly talented. I feel a strong sense of collaboration within my team, my leaders, my larger organization, and the groups that I partner with. I am well compensated and feel that the benefits are fair. I love that Liberty matches donations to the causes that matter most to me along with opportunities to volunteer. Liberty embraces innovation and acts on employee ideas. One of the best things about working at Liberty is the ability to come to work as my full self. Our employee resource groups are phenomenal ways to connect, share and learn from each other. I'm so thankful to work for a company that facilitates this type of culture and sense of community.

Cons

With smaller staff and focus on expense reductions, which affects most business today, it can be challenging to get all of the work done that is needed.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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