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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Never Fully Staffed - Claims Specialist Liberty Mutual Insurance Employee Review

      3.0
      Dec 3, 2025
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good and PTO/Holidays are good.

      Cons

      I have been in 5 different departments now and all have never been fully staffed to make workload manageable. Volume is unmanageable and metrics/quality are shoved down your throat even though you’re drowning.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      May 15, 2026
      Executive underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, generous PTO, flexible in-office schedule

      Cons

      Honestly none, Liberty is a great place to work

      1
      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      2
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      Liberty Mutual Insurance reviewsLiberty Mutual Insurance Claims Specialist reviewsLiberty Mutual Insurance review