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Liberty Mutual Insurance

Engaged Employer

First 8 years great, last 2 terrible - IT Audit Manager Liberty Mutual Insurance Employee Review

2.0
Nov 3, 2011
Recommend
CEO approval
Business Outlook

Pros

If you are lucky enough to get a good senior manager it is a wonderful place to work. I climbed the ladder making it to management.

Cons

Front line managers are expendible. Insane workaholics who create their own fires and then tell everyone how they put the fire out can be rewarded.

Explore other reviews about Liberty Mutual Insurance

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

* Good management/communication with management * Good benefits * Good work-life balance

Cons

* Salary is relatively uncompetitive measured against experience

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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