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Liberty Mutual Insurance

Engaged Employer

Commercial Liability Claims - Claims Specialist I Liberty Mutual Insurance Employee Review

5.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Fantastic work-life balance. They treat you with autonomy in your work. They don't have extensive monthly metrics like other companies, which allows you to focus on your work. Pay is competitive for the Insurance field.

Cons

Training could be better. They kind of throw you into the work and you learn as you go.

Explore other reviews about Liberty Mutual Insurance

5.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, lots of support, and good foundation moving forward.

Cons

A little stress when first starting

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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