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Liberty Mutual Insurance

Engaged Employer

Good pay, bureaucracy limitations to promotion even though outstanding performance reviews - Associate Systems Administrator Liberty Mutual Insurance Employee Review

3.0
Dec 22, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay is great, LOTS of people in the industry for 10+ years

Cons

I was 10x more motivated than my peers and performed at a much high level. Even though I observed these abilities (confirmed in performance reviews by multiple members of management and upper management) I was held back from promotions because "there wasn't enough room at the next level". I was outperforming people 1-2 grades about me and they couldn't do anything about getting me promoted. Living in NH really didn't work for me as I was from CA and hated the weather, culture, and people's attitudes out there.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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