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Liberty Mutual Insurance

Engaged Employer

A good place to rot - Anonymous employee Liberty Mutual Insurance Employee Review

1.0
Jan 5, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are always plenty of job openings due to the high turnover. The benefits are ok although they used to be better before Liberty Mutual bought SAFECO. Competent and intelligent co-workers. It's a good training ground and jumping off point for college grads.

Cons

At Liberty Mutual, the parameters that define success for a job title are archaic and finite. If your "numbers" do not fall into a certain range for certain competencies, then you are deemed a failure. Things like creativity and speaking the truth are frowned upon. In other words, if you're not a robot then you probably won't last long at Liberty. If your competencies and/or numbers aren't up to par, it's highly likely that you'll be allowed to stick around, but only to rot. They will use your low "numbers" as an excuse to pass you over for promotions and raises, but they will work you like a dog. There are never too many minions at Liberty.

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5.0
Jul 3, 2026
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CEO approval
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Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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