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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Would recommend to some but not all friends... - Anonymous employee Liberty Mutual Insurance Employee Review

      3.0
      Mar 12, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some areas at Liberty have great pay, great work/life balance and humble managers who try to include their teams and make good decisions. If you're in the right group and/or working for a good manager, Liberty can be great.

      Cons

      I have had 9 managers due restructures (which are frequent), some good (see Pros) and others who played favorites or cared more about impressing superiors than supporting their team (and in some cases I can hardly blame them since the superiors were the problem). Some managers say they want honest feedback but if you say anything they deem negative they will punish you. And it's hard to change jobs unless your manager is supportive.

      avatar
      Liberty Mutual Insurance Response
      9y
      We're sorry to read that you wouldn't recommend the company at this point. We're invested in developing the incredibly talented people who work at Liberty. It sounds like you don't feel that's been your experience. We will pass your feedback along appropriately.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Mar 8, 2026
      Property claims field adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, lots of support, and good foundation moving forward.

      Cons

      A little stress when first starting

      2.0
      May 2, 2026
      Senior claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

      Cons

      Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

      2
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