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Liberty Mutual Insurance

Engaged Employer

do it for the resume, but leave within two years - Inside Auto Claims Representative Liberty Mutual Insurance Employee Review

2.0
Apr 23, 2017
Recommend
CEO approval
Business Outlook

Pros

decent starting pay, above average benefits, paid time off, relatively hard to get fired, decent room to interview for other departments within company, excellent coworkers

Cons

Massive managerial incompetence goes from the highest levels to the lowest levels of management. pay not consummate with workload/responsibilities -- the company wastes massive amounts of money on projects that don't yield results and unnecessary travel expenses, all the while refusing to give decent raises for experienced and talented workers. poor salary increases. poor yearly review system. This is the sort of company where the more mediocre you are at your job and the more you suck up to management, the further you'll get. being good at your job is an afterthought because no matter what you do it is never enough. absolute and utter failure to adopt new technologies. really bad coffee.

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Liberty Mutual Insurance Response
9y
We're sorry to read about your experience. If you feel you've observed unfair behavior, you may want to call our Compliance Helpline for guidance. Feedback helps us to improve, so thank you for sharing.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and opportunity for growth

Cons

As a private company opportunities arise only when people move roles

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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