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Liberty Mutual Insurance

Engaged Employer

Not So Great In the Claims Department - Senior Claims Consultant Liberty Mutual Insurance Employee Review

2.0
May 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Great vacation, although it is difficult to use it because you get two months behind if you take a week off. Pay is very good (the only way they can keep people in the claims department). Advancement within the department is quick, and your pay increases rapidly (if you do a good job).

Cons

Management is incompetent. Amount of work asked to do is just not possible. Turnover is extremely high, especially with recent graduates. Very difficult to move jobs within the company. If you are a good employee, they will do everything they can to keep you in the claims department. I would still be there if I would have been given the opportunity to interview outside of the claims department. Upper management would not allow me to interview outside of the claims department, so I left.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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