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Liberty Mutual Insurance

Engaged Employer

Decent for a large company -- tries to do the right thing - Software Engineer Liberty Mutual Insurance Employee Review

3.0
Jun 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Benes are good. Seattle location is great. Corporately this company tries to do the right thing all around. Large technically complex environment. Company paid community service day. Company does make an effort to address performance issues.

Cons

Managers don't understand the role that competance, training, or support play in getting the job done. Managers have trouble making decisions as though this is their first job out of school. Managers spend an enormous amount of time in meetings. Employees are VERY stressed out with distraction and redirection. Indianapolis is where the action and opportunity are. There is difficulty managing work across time zones. Pay is mediocre. Not a "fun" environment.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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