employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Great place to start out as an agent, not a great place to make a career. - Sales Representative Liberty Mutual Insurance Employee Review

4.0
Jan 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Great training. Liberty Mutual gives you plenty of support during the licensing process. They insure you are ready to sell once you are on plan as far as product and systems. The benefits are very good with a pension and high matching 401k, currently 7% from dollar one.

Cons

Working as a captive agent has its draw backs. If your rates are not competitive the job becomes pretty difficult. The Sales Rep roles have high turnover. The company recently lowered the guaranteed salaries by all most half. You do not own your book of business and the renewals are terrible, somewhere around 1%.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Exposure to upper management and company

Cons

Quick rotations around the company

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
See reviews by: Helpful|Rating|Date|All