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Liberty Mutual Insurance

Engaged Employer

Claims - Claims Specialist Liberty Mutual Insurance Employee Review

2.0
Aug 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home Salary is okay starting

Cons

The most disorganized company I've ever worked for. Stressful work environment. Lackluster training. Was originally working under LM now with SAFECO and it's been a disaster. Save yourself and don't apply. I regret leaving my last job where I actually had good benefits. The medical here is a joke and is only getting worse.

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Liberty Mutual Insurance Response
8y
We appreciate you spending some time writing down your thoughts. We work hard to provide an open, positive work environment that employees can be proud of. We always welcome opportunities for improvement. Thanks again for sharing.

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5.0
Apr 1, 2026
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Pros

Exposure to upper management and company

Cons

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2.0
May 2, 2026
Recommend
CEO approval
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Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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