employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Sales Representative - Sales Representative Liberty Mutual Insurance Employee Review

3.0
Jul 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Great training; decent pay; company really seems to care; sales quotas to keep your job in the first two years are pretty modest; once you get past the first two years, which is easy enough, you have phenomenal job security. Lots of flexibility to come and go as you please and work the hours you want to work (depends on your manager); Liberty Mutual is growing, expanding and doing fantastic as a company.

Cons

You can only sell personal lines, no commercial insurance; renewal commissions are ridiculously low; Despite the company growing and making more money year after year, the compensation plan actually gets worse year after year. It's been that way every year for the 5 years I have been here. They are constantly changing the commission structure for the worse; Very little opportunity for advancement (unless you live in Boston); You cannot specialize in Life insurance or just auto and home, there is constant pressure to sell all 3 lines of insurance. It's a non-stop grind; The managers in my experience have mostly been terrible. In my 5 years, I have seen 5 branch managers come and go!

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

1
See reviews by: Helpful|Rating|Date|All