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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Liberty mutual. A great place to live, work and DIE! - Sales Representative Liberty Mutual Insurance Employee Review

      2.0
      Mar 25, 2009
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you live to work.... Liberty is the place. The pay is decent, but you have no time for yourself.

      Cons

      Management is very numbers driven. A key part of running a successful company no doubt. Unfortunately when the numbers are in the co.'s favor they react and make changes accordingly, but when it's in the employees favor they turn their head the other way and hope that no one notices.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 18, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic work life balance Great co-workers

      Cons

      Unclear requirements at times. Teams are in silos.

      1.0
      Jun 18, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, only in office twice a month

      Cons

      -Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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