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Liberty Mutual Insurance

Engaged Employer

Those that want respect need not apply. - Administrator Liberty Mutual Insurance Employee Review

1.0
Mar 31, 2009
Recommend
CEO approval
Business Outlook

Pros

Everyone needs Health Insurance and time off. At least they give you that.

Cons

They do not respect you. They micromanage. They do not promote from within despite their million dollar campaign about "responsibility". They do not want to hear any criticism. They load you up on work, expect it to get done in a certain time frame, but never tell you how to accomplish that task. They give their appraisers insane time frames to get appraisals done, knowing that they cant possibly get them completed without skipping lunch or breaks and not allowing overtime. I could go on and on about the current atrocities happening at this company but I already sound like I am whining. I just wanted to be sure to let people know - beware about working here. It is not a smart career move because once you become a senior employee, unless you have catered to Senior Management's every whim without saying "boo" you will find yourself demoted.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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