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Liberty Mutual Insurance

Engaged Employer

The Good and the Bad - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
Apr 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Liberty pays well and I appreciated amenities like having a health center for routine medical care and great on site eating options. There are also some really good people there who truly care about the company motto, "... Helping people lead safer, more secure lives". That made me proud. The company is trying to be more transparent. It's not working well so far but they are trying! And they are trying to be more flexible with work arrangements and such, i.e. working at home, flexible schedules.

Cons

There are a lot of smart, ambitious people at Liberty who care about helping customers only to the extent it will help them advance. It is also a cutthroat corporate culture where most everyone who wants to advance spends a lot of time bobbing their head yes. Asking a question or offering an unpopular opinion can be career limiting when you were only trying to help. And the company cannot seem to go a year without mass layoffs which leaders say is "part of business".

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Exposure to upper management and company

Cons

Quick rotations around the company

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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