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Liberty Mutual Insurance

Engaged Employer

A Company that has great potential! - Software Engineer Liberty Mutual Insurance Employee Review

4.0
May 5, 2009
Recommend
CEO approval
Business Outlook

Pros

-The work I do is enjoyable. I am in the career I want to be in and have much freedom to get that work done. No micro-managing. -There is a new CIO since the beginning of 2009 who seems to know what needs to get done to be successful.

Cons

1. They seem to lay off employees who have been loyal for a long time (10 yrs plus) 2. The last 3 years there has been considerable change. The prior CIO and SLT created a mess of the IT Hosting team.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and opportunity for growth

Cons

As a private company opportunities arise only when people move roles

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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