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Liberty Mutual Insurance

Engaged Employer

Great place to work if you can tollerate it. - Business Analyst Liberty Mutual Insurance Employee Review

3.0
May 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Ethical company, Mature Fortune 100 company, Liberty Mutual has a large amount of opportunity.

Cons

Bloated middle management with little real world experience, who have been here forever and only know how to do things one way. Some are also known to micromanage so much that good tallent leaves the company. Large amount of red tape and politics, sometimes things move at a snails pace. Lots of ego-centric personailties who distract workers from larger tasks more important tasks, instead having to focus on wasteful tasks that have little value. Benefits are very expensive and don't seem to be competitive with other companies.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and opportunity for growth

Cons

As a private company opportunities arise only when people move roles

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

1
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