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Liberty Mutual Insurance

Engaged Employer

Avoid, avoid, avoid until the reorgs/layoffs end - Manager Liberty Mutual Insurance Employee Review

1.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good, work hours are reasonable, the facilities are great. Great place to get started as an analyst as there is no standard tech stack, so you'll get access to all sorts of different tools.

Cons

The reorgs are relentless and breed fear, animosity, and distrust within Liberty; the culture isn't what it used to be. Terrible managers are not coached out, instead staying for 10+ years and perhaps shuffled around but never let go. If you're a white male and a yes-man, you can get promoted at a rapid rate with the rampant old boys' club mentality. With so many rapid promotions for some, the company has gotten very top heavy and expensive, which then drives shortsighted reorgs to attempt to reduce overhead. If you are interested in working at Liberty, just be prepared for endless uncertainty and constant reorgs/layoffs with little long-term strategy.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-ADP internship is a preview of the full-time ADP -Supportive teams + tons of resources and events -Opportunity to shadow different dept outside of your assignment

Cons

-No cons I can think of

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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