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Liberty Mutual Insurance

Engaged Employer

Software/Tech Work is Uninspiring and Purposeless - Senior Software Developer Liberty Mutual Insurance Employee Review

2.0
Sep 21, 2018
Recommend
CEO approval
Business Outlook

Pros

- 37.5 hours a work week for salaried employees and decent time off (for a non tech company) - Relaxed company culture

Cons

- Proliferation of bloated middle management with small-impact responsibilities leads to sometimes curious cases of creating B.S. work that inhibit the people under them in order to make them feel like they have a purpose - The three-year goal of “going Agile,” which as many developers suspected was largely lip service. Bloated and inefficient bureaucracies still exist with no change in sight, and middle management and directors either don’t care to “go Agile” or simply don’t grasp its core tenets - Pay is weak for tech jobs until you hit senior developer, at which point you’re scraping the bottom tier of what other companies pay their software developers - Promotions appear to be mostly time based and not on merit. Promotions have been so infrequent that the question floats up to senior leadership somewhat often, to just be dismissed - College grad employees are treated like long-term interns. Nothing is expected of them, they’re fed scraps for work, and the orientation appears to be extremely infantilizing - During town hall-type seminars, C.E.O. and senior leadership will dodge tough questions and manage to turn things thrown their way into nauseating self-congratulating pats on the back. The exception is James McGlennon, who can admit to the reality of things and give candid answers to hard questions - Company lacks clear leadership principles, as well as real leaders. Many of those in charge are leaders in name only, with check-the-box gray man managerial techniques. The case can be made that all companies are like this, but it’s especially poignant at Liberty Mutual in my experience - Workforce and institutional knowledge is being bludgeoned from people leaving the company, both willingly and through layoffs. The more motivated and competent people are leaving for better positions and pay, and the multiple cycles of layoffs happened to kick some of the most knowledgeable people out of key positions in departments. This mass brain drain absolutely stifled morale and work throughput - Health insurance has been getting much worse each year. Do not get sick

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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