Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Used to be a great place to work - Claims Customer Service Representative Liberty Mutual Insurance Employee Review

      1.0
      Nov 16, 2018
      Claims customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is in line with other insurance companies in the area

      Cons

      The company seems to be in trouble financially and there have been a lot of cutbacks that effect the employees directly so that the CEO and upper management can continue to pay themselves large bonuses, raises and not to mention multi million dollar office renovations. They used to be customer focused. Now every claim is paid at the bare minimum and regulations don’t seem to be of any importance anymore

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 23, 2026
      Sr. marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work-life balance Nice coworkers and healthy work relationships Lots of resources

      Cons

      Slow moving pace and limited risk taking

      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Liberty Mutual Insurance jobs | Liberty Mutual Insurance salaries | Liberty Mutual Insurance benefits | Liberty Mutual Insurance interviews
      Liberty Mutual Insurance reviewsLiberty Mutual Insurance Claims Customer Service Representative reviewsLiberty Mutual Insurance review