employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Beware this company. Investing heavily in the Sales side of the business, cutting drastically on the claims side. - Claims Specialist III Liberty Mutual Insurance Employee Review

1.0
Dec 18, 2009
Recommend
CEO approval
Business Outlook

Pros

They will pay for your education, have a pension, coworkers are good, at least the ones who have not been let go.

Cons

Too many to list. Management is about 10-15 years behind the times. Only concerned about sales and cutting the payouts too policyholders. Too much Geico envy. They need true leaders and need to actually offer a service. Most of their money is invested in software designed to minimize payouts to policyholders. Gieco, Statefarm and Liberty Mutual are now the big 3 of insurance. Stay away. Just like the big banks they are incredibly unstable. A large portion of their policies are being cancelled. This being offset by new policies.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

1
See reviews by: Helpful|Rating|Date|All