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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      easy job, decent page - Help Desk Liberty Mutual Insurance Employee Review

      3.0
      Jan 28, 2010
      Help desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      pays very well for this kind of work. 45k-65k range for this kind of work is very generous and this prevents low turnover and more quality employees. decent benefits. easy job and not much thought involved. while busy at times, the pace of call volume is much less than the average help desk job.

      Cons

      unfortunately, everything is scripted. job consists of looking up a solution and applying it. any individual solutions are discouraged even if it means you have to escalate something you normally wouldn't.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      May 15, 2026
      Executive underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, generous PTO, flexible in-office schedule

      Cons

      Honestly none, Liberty is a great place to work

      1
      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      2
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