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Liberty Mutual Insurance

Engaged Employer

Over-Sold and Under Delivered - Sales Representative Liberty Mutual Insurance Employee Review

2.0
Mar 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Schedule. Work Life Balance. Great benefits and corporate culture.

Cons

Insurance is a very competitive market. Liberty Mutual truly is a great insurance company and provides a better than average experience for the customer. Unfortunately it is hard to sell value and service in an industry to markets on getting the least expensive option. Even Liberty focus much of its advertising on saving money. The reality is Liberty usually cost a little more, but it is worth it. When I was offered the position I was told expect 3-5 years in order to establish yourself in the industry. Unfortunately, after 1 year upper management began “accountability” conversations. Although I am new to insurance, I am not new to sales. The company treating me as an under-performer while I am still in “Rookie” status, and while I have been growing my business as an “outside sales” agent during Covid is disappointing. I left a well paid position, expecting to earn double my earnings in year 1. Despite this, my feeling was Liberty being more frustrated and less understanding than I was.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance Nice coworkers and healthy work relationships Lots of resources

Cons

Slow moving pace and limited risk taking

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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