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Liberty Mutual Insurance

Engaged Employer

Great culture depending on what department - Technology Associate Liberty Mutual Insurance Employee Review

4.0
Mar 31, 2021
Recommend
CEO approval
Business Outlook

Pros

I came into this job out of college, expecting it to be just a step to something better later on. However, I've been surprised at how solid the culture is, at least in the customer facing department I've worked in. The independence to challenge the status quo as well as yourself is way more than I thought it would be and the engineers I've worked with have all been brilliant, all possessing a lot of ownership to what they're building. Although Liberty is insurance, where I've worked has felt like a tried and true tech company, one which shows a lot of promise in developing my skills as an engineer in the years to come.

Cons

Unfortunately, my experience might not be the norm, with a lot of other tech groups being stuck with legacy applications and less open to growth. It seems that a new employee's experience and job satisfaction may be left of up to chance. Because of this awareness, I can only give Liberty a four star rating.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

1
1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

3
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