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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Horrible Employer - cares about profits only, not customers or employees - Assistant Director Liberty Mutual Insurance Employee Review

      1.0
      Sep 13, 2021
      Assistant director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good work-life balance

      Cons

      Management is obsessed with the bottom line and nothing else. Profits profits profits. They couldn't care less about the customer (hence why everyone hates LM insurance) or their employees. They hire white men and claim to support diversity but have never acted on that claim. Women, POC and LGBT are passed over for promotions, laid off, and treated terribly. Layoffs are constant. I would stay far away from this company.

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      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work culture Flexible schedule No overtime Good career opportunities

      Cons

      If working a technical position, they pay less than average

      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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