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Liberty Mutual Insurance

Engaged Employer

Management is not helping the employees out. - Claims Specialist I Liberty Mutual Insurance Employee Review

3.0
Jul 17, 2010
Recommend
CEO approval
Business Outlook

Pros

In this downward economy its a job with no shortage of work. The claims sure don't stop coming in.

Cons

Management hasn't properly forecasted staffing levels for handling heavy volume months, some adjusters get less claims for no apparent reason, and higher up's don't seem to care about the busy times of year.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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