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Liberty Mutual Insurance

Engaged Employer

Flex schedule - Onboarding Specialist Liberty Mutual Insurance Employee Review

5.0
Dec 5, 2022
Recommend
CEO approval
Business Outlook

Pros

With the Onboarding department of Liberty Mutual you get a flex schedule so you can start whenever you like which is really nice between 9 AM and 11 AM so if you have things you need to do you can always start a little later or get off a little earlier and it’s outbound calls it’s not too hard you just have to be true Metrix by making a certain amount of calls each day, along with a few other things that are easily obtainable

Cons

The pain it sucks, the job gets very repetitive after a while you’re following a script even though they say it’s not a script, but if you don’t do the script, then they will mark it against you. You’re literally doing the same script. Call after call that you’re calling out.

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Liberty Mutual Insurance Response
3y
Thanks for taking a few minutes to post a review. We’re glad to know your time at Liberty Mutual has been positive!

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

1
1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

3
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